PRAESKIUS values the privacy of its users and clients and is committed to protecting the personal information collected through its forms, platforms, and services. This policy describes in detail how your data is collected, used, stored, and protected, in compliance with the Brazilian General Data Protection Law (LGPD).
Collection of Personal Data
We collect personal information directly provided by users when filling out our contact forms or interacting with our platforms. The data collected includes full name, email address, phone number, organization name, CNPJ (Brazilian company registration number), and business sector. Data collection occurs exclusively to enable direct communication, provide information about products and services, clarify questions, or respond to submitted requests.
Purpose of Data Processing
The personal data collected is used for specific and legitimate purposes, always related to PRAESKIUS’s activities. This data is used to facilitate contact with users, provide personalized support, send information about our products and services, better understand the profile of the companies we serve, and continuously improve the user experience on our platforms. No data is used for purposes incompatible with those stated at the time of collection.
Legal Basis for Processing
The processing of personal data is carried out based on the legal grounds provided by the LGPD, including the execution of a contract or pre-contract, the data subject’s consent, compliance with legal or regulatory obligations, and the company’s legitimate interests, such as service improvement, communication of updates, and fraud prevention. All processing operations are assessed to ensure proportionality and adequacy.
Data Sharing with Third Parties
Users’ personal information is not sold or shared with third parties for marketing purposes without explicit consent. Limited sharing may occur with technology providers, cloud service providers, or partners necessary for service delivery, always ensuring confidentiality, security, and strict adherence to the original purposes of data collection. Any sharing to comply with legal obligations will be carried out only to the extent required by applicable law.
Data Security and Protection
We adopt robust technical and administrative measures to protect personal information against unauthorized access, improper alteration, disclosure, or destruction. All collected data is stored in secure environments, such as AWS cloud servers, with encryption protocols and restricted access controls. Internal audit and monitoring procedures are regularly implemented to ensure data integrity and confidentiality.
Data Retention and Deletion
Personal data is retained only for as long as necessary to fulfill the purposes described in this policy or to meet legal and regulatory requirements. After this period, the data is deleted or anonymized so that it can no longer be associated with specific individuals. PRAESKIUS retains records only for the period required by tax, accounting, or information security legislation, when applicable.
Data Subject Rights
Users have the right to access, correct, update, or request the deletion of their personal data at any time. They may also object to processing, request data portability, or revoke previously granted consent, without affecting the lawfulness of processing carried out prior to revocation. Requests can be made through the contact form or communication channels provided on the website and will be handled in accordance with the deadlines and procedures established by the LGPD.
Use of Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to optimize navigation, analyze usage patterns, and improve the user experience. These technologies do not collect sensitive data without consent and can be configured by users through their browser settings. Use of the website implies acceptance of the practices described herein, always in compliance with applicable legislation.
Changes to the Privacy Policy
PRAESKIUS may update this privacy policy periodically to reflect changes in services, regulations, or internal practices. The date of the latest update will always be visible on this page, and users are encouraged to review the content periodically to stay informed about how their data is processed.
Contact and Clarifications
For questions, requests, or clarifications regarding this policy or the processing of personal data, users may contact us through the form available on the landing page or through the communication channels indicated on the website. We are committed to providing clear, complete responses within the timeframes established by applicable legislation.